There is no Delivery Charge to Deliver within U.A.E
Delivery Charges applicable outside of UAE based on the country and city.
usually we get better discounts from our shipping partners Fedex and Ups
therefore delivery charges would be discounted for us due to regularly using
their services repeatedly.
our website is not designed for making online payment at the same time since diamond jewelry needs mostly custom designing and re-sizing.
Once amount is agreed, we would email you invoice with Payment button , upon clicking the link provided via email , you can successfully make credit card payment in u.a.e local currency and payment would reflect upon our bank within 3 to 4 days.
if the product does not need re-sizing , then we may deliver on the same day
Shipment , will try to deliver as soon as possible, moreover it depends upon
the destination, usually fed ex to united kingdom reaches in 3 working days
if we dispatch the item before the weekend (Friday/Saturday)
route of fed ex aircraft.
shipment to south Africa, and African countries is usually processed with
UPS, since they are accepting shipment of valuable to these countries and
they are more convenient to us.
We use mainly FedEx and Ups for our mode of shipping to
anywhere else except United Arab Emirates. many a times united kingdom is the most common country from which are our client arrive and
many times we also request for a favor to help us to take any small
jewelry item and arrange a local courier company to deliver to our
valuable clients at nominal cost.
Yes, you can design your own jewelry or
perhaps send us your idea/pictures and
any particular image that had inspired you
and we can create a replica or make certain changes.
usually we make custom design diamond engagement or wedding
rings for newly engaged brides and bride grooms.
we have a particular team of designers and handicrafts men
who can recommend each element in formation of a master piece.
In very rare cases it would be our mistake from workshop , that the diamond ring you had confirmed the order with your given ring size in either European or u.s.a measurements have turned out wrong or slightly not right to fit properly.
In such cases, we would either provide you an option to either resize the product in your country/city and we can bare the resizing charges.
In case, we delivered the right product with correct size, and unfortunately it is not fitting your finger due to misunderstanding, we can communicate to find option to request any client to bring it while traveling on holiday to dubai or we can discuss the issue to resolve it amicably while sharing the shipment expenses among each other.
You may either confirm any given order for jewelry by paying 50 % down
payment via visa/master card or you are welcome to facilitate an online
bank transfer to our company bank details provided upon request.
we shall either whats-app message or email you the progress of your order
and once your order is fully completed , we can send you the actual relevant
pictures. followed by that you would be requested to fulfill the balance
outstanding payment in our mutually agreed mode of amount transfers.